I am unable to access to pins or the store app on my XBox one. When I log in successfully, I can use other apss like netflix but the store/pins are missing. It just shows up the error message “Your store aren’t available. Sorry about that. They should be back soon.” and “Having trouble connecting. It might be a problem on our side. We’re working on it.” on the screen.
Then I go to Setting and run a network troubleshooting, and it says all is fine. It seems to be a problem with xbox one at the moment. However, I am able to use any other apps/games and also stream video content.
If you also have got the same issues on your console, it is easy to fix it by any of the tips:
1. Power cycling the console definitely works. Press and hold the power button for about 8 seconds until it shuts down.
2. Do the hard reset to restore it to the factory default settings.
* From the Home screen, press the Menu button on the Controller, Select Settings > System > Restore factory defaults. Then select Yes button if it warns.